A lot of business owners discover they don't really control their website the day they try to switch providers. The domain is registered to someone else, nobody has the login, or the site can't be moved. Ask these five questions before you sign with anyone — including us.
1. Whose Name Is the Domain Registered In?
Your domain name (yourbusiness.com) should be registered to your business, with you able to log in. If a developer registered it in their name, getting it back can be a headache.
2. Can I Take My Content With Me?
Your text, photos, and logo should be yours. Ask whether you can take them if you leave.
3. Is There a Contract, and How Do I Cancel?
Month-to-month, annual, or multi-year? What happens when it ends? Get the answer in writing.
4. Who Has the Logins?
Know who can access your hosting, your domain, and your site. "Only the developer" is not a good answer.
5. What Happens If You Go Out of Business?
It's an uncomfortable question, and a fair one. A good provider will have a straight answer.
How We Handle It
You own your content and your domain. Care plans are month-to-month (cancel with 30 days' notice) or a one-year agreement. If you ever leave, you can take your content with you — we're not interested in holding anyone's website hostage.
