Software

What to Have Ready Before You Request a Custom Software Proposal

By Brian

You don't need a technical spec to request a proposal. But a little preparation gets you a more accurate scope, timeline, and price — and a shorter path to a working tool.

1. Describe the Problem, Not the Solution

Start with what's going wrong: "We re-type every work order into our billing software," or "Customers call five times to ask if their repair is done." Leave room for us to suggest the best fix.

2. Map How It Works Today

List the steps from start to finish, who does each one, and which tools they use. A photo of a whiteboard sketch is fine.

3. Gather Examples

Collect the spreadsheets, forms, reports, and screenshots your team uses now. Real examples answer questions a description can't.

4. List the Tools You Want to Keep

Accounting, payments, email, scheduling — note what's staying, so the new software can connect to it.

5. Decide What "Done" Looks Like

How will you know it worked? Fewer phone calls, faster invoices, no double entry, a report you can run in one click. Pick one or two measures.

6. Know Your Timing

Is there a busy season, a deadline, or a contract driving the timeline? Tell us up front.

What Happens Next

Request a proposal with whatever you have — rough notes are fine. Brian will reach out to talk it through, and you'll get a written proposal before any work starts.

FAQ

Do I need technical knowledge to request a proposal?

No. Describe the problem in your own words. Figuring out the technical side is our job.

How detailed should my request be?

A few sentences is enough to start. We'll fill in the details together on the strategy call.

Brian "Barn Cat" Debes — Founder

Brian is a Brazilian Jiu-Jitsu black belt who earned his rank under 10th Planet founder Eddie Bravo. He founded 10th Planet Beaumont in 2014 and still teaches there. Running his own gym is what led him to start Red Belt Software — and now 409 Custom Software.

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